Billing & refunds

Free vs Pro

The map, search, community pins, and wishlist stay free. You never need a card to browse. Pro is power tools only — full roam history, private spots, and trip sharing — not the right to see campgrounds.

Plan: $39.99/yr annual (USD), billed by Stripe. Built for a camping season, not a monthly drip.

How to cancel

1. Sign in (bottom nav / menu: You).
2. On that screen, tap Manage billing / cancel in the Pro card (opens Stripe’s billing portal).
3. Cancel subscription. You keep Pro until the period ends.

That button only appears after you’ve subscribed with a card (so Stripe has a billing account for you). Invite Pro has no card — nothing to cancel in Stripe; it expires on its own date. If something fails, email hello@wildroam.co — we answer billing within 24 hours.

Renewal reminders

We email you about 14 days and again about 3 days before a paid renewal. No silent $60 surprises. Receipts also come from Stripe.

Refunds

• First charge: ask within 7 days for a full refund — no lecture.
• After that, we refund unused time case-by-case (billing error, duplicate charge, or we broke Pro for you).
• Invite Pro (friend invite, no card) is not a Stripe charge — nothing to refund; it expires on its own date.

Request refunds at hello@wildroam.co.

What we never do

• Charge a card for free browsing or a “trial” trap.
• Take money for a campsite reservation (we’re discovery only).
• Keep fees when a host cancels — we don’t take stay money at all.